We offer a wide range of home textiles to elevate your space, including Bedding, Sheets, Duvet Covers, Table Linens (Table, Tablecloths, Runners, Placemats), Pillow Covers, Napkins, Pillowcases, Decor, Decorative Pillows, Pillows, Duvet Covers and Bed Skirts, Throws, Pillows Cases, Pillow Covers & Shams, and Pet Beds & Accessories. If you’re shopping for a coordinated look, our collections are designed to mix and match across these categories.
Yes, we offer custom options on select products. Please contact our support team or use the customization options available on product pages to specify fabric, size, color, and finishing details. Custom orders may have longer lead times and require a deposit.
Our products use a variety of high-quality fabrics, including cotton, linen, sateen, percale, and blends. Specific material details are listed on each product page, along with care instructions to help you maintain your textiles.
Care instructions vary by item. In general, wash most linen and cotton textiles in cold to warm water with like colors, tumble dry on low or line dry, and remove promptly to minimize wrinkling. For delicate items or specific fabrics, refer to the care label on the product page.
We offer standard and expedited shipping options. Orders are prepared for shipment within the stated processing time, and you will receive a tracking number once your order ships. International shipping options and estimated delivery times are available at checkout.
We accept returns or exchanges within a specified window from delivery, provided items are in original condition with tags attached. Some items, such as custom or sale items, may be excluded. To start a return, please use our returns portal or contact customer service for assistance.
Yes, we offer gift messaging and gift wrapping on select items. You can add a gift note at checkout and choose wrapping options where available.
You can browse categories such as Bedding, Sheets, Duvet Covers, Table Linens (Table, Tablecloths, Runners, Placemats), Pillow Covers, Napkins, Pillowcases, Decor, Decorative Pillows, Pillows, Duvet Covers and Bed Skirts, Throws, Pillow Cases, Pillow Covers & Shams, and Pet Beds & Accessories via the main navigation or category pages. Each product page includes filters to refine by size, color, material, and price.
Some products may be available as swatch samples. If swatches are available, you can add them to your cart or request a sample directly from the product page. Availability varies by item.
Yes, we offer bulk pricing and corporate discounts for large orders. Please contact our sales team with details about quantities, preferred materials, and timelines to receive a customized quote.
After placing an order, you will receive an email with a tracking link once the item ships. You can also view order status in your account dashboard if you have an account with us.
We accept major credit cards, debit cards, and other secure payment options supported at checkout. Some regions may also offer alternative methods such as PayPal or other payment services.
Yes, we ship to many international destinations. Shipping rates and times vary by destination and are shown at checkout. Duties and taxes may be collected at the point of purchase or upon delivery, depending on the destination country’s policies.
You can reach our customer support team via the Contact Us page, email support@customlinenservice.com, or by calling our support line during business hours. We aim to respond to inquiries promptly.