Welcome to CustomLinenService.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website and services. Your privacy is important to us, and we are committed to handling your data with care, transparency, and integrity.
We collect personal information that you provide directly when you place an order, create an account, or contact us. This may include your name, email address, shipping and billing addresses, phone number, and payment details. We may also collect information automatically through your use of our site, such as device information, IP address, browser type, pages visited, time and date of visits, and referral sources. Additionally, we may gather information related to your browsing behavior on our site, including products viewed, add-to-cart activity, and search queries, to help improve your experience and our offerings.
We use the collected data to process orders, manage your account, and provide customer support. Your information may be used to personalize your experience, recommend products aligned with your interests, and communicate important updates, promotions, or notifications. We may also use data for analytics, improving site performance, and to prevent fraud and other unauthorized activities. In some cases, data may be used in aggregated or de-identified form for research and to enhance our product offerings in Bedding, Sheets, Duvet Covers, Table, Tablecloths, Runners, Pillow Covers, Napkins, Pillowcases, Decor, Decorative Pillows, Placemats, Pillows, Duvet Covers and Bed Skirts, Throws, Pillow Cases, Pillow Covers & Shams, Pet Beds & Accessories.
We implement reasonable and appropriate security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. This includes technical controls such as encryption (e.g., TLS), secure storage, access controls, and regular monitoring. We also enforce internal policies and training to ensure our staff handle data responsibly. While no system is completely secure, we are committed to maintaining industry-standard safeguards and promptly addressing any vulnerabilities or incidents should they arise.
You have rights regarding your personal data, including access to the information we hold about you, rectification of inaccurate data, deletion of your data in certain circumstances, and restriction or objection to processing. You may also withdraw consent where applicable. To exercise these rights or if you have privacy concerns, please contact us at customlinenservice.com. Our privacy team will respond in accordance with applicable laws and provide you with information about any charges, timeframes, and the steps required to fulfill your request.